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Invicta Software check_circle

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roomDeniliquin NSW 2710, Australia subdirectory_arrow_right

Are you looking for Invicta Desk or Invicta Pass software? Contact our partners ICT BIZ to discuss purchasing our software.

Invicta Desk is a leading service desk software solution that can be deployed on-premise or in the cloud.  Key features such as:

  • Incident creation and tracking
  • AD integration with authentication
  • To do Scheduler and Calendaring
  • Service request with definable service tags and assignable automatic SLA’s
  • Role-based and group level access control
  • Flexible, out of the box Reporting with top 10 reports
  • Customer Self Service Portal
  • Tag Cloud with true Tag based multiple category reporting
  • Fully configurable dashboard
  • Manage tickets through any smartphone
  • Define workflows to ITIL 3 framework or fully customizable workflow
  • Incident logging via email
  • Fully definable SLA’s by an asset with time targets

Invicta Pass is a self-service password reset removes the burden of password reset requests through the support desk, by empowering end users to reset their own quickly and securely. Key features such as:

  • Secure Self-Service
  • AD Integration
  • Several Reports
  • Automated prompts to Register

To organise a demo or request pricing please contact ICT BIZ on 1300 ICT BIZ (1300 428 249) or go to https://ictbiz.com.au/invicta-products

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